PROVIDER INTERACTION AGENT
Your virtual front line for provider calls
Providers aren’t your customers—but they account for a disproportionate share of your call volume. Our AI-Powered Provider Interaction Agent handles their most common questions, instantly.
AI AGENT DEMO
Call and try for yourself
Your Provider Interaction Agent handles the top provider questions—eligibility, coverage, claims, and prior auths—instantly via voice or chat. No portal logins. No wait times. Just 24/7 answers that reduce call volume—saving $1 per call—and free up your team.
DEMO ROLE: You play the provider
CALLER: (Your Name)
YOUR PRACTICE NAME: River View Medical
YOUR TIN: 123-45-6789
PHYSICIAN: Dr. Maxwell
MOCK INTERACTION: Check patient eligibility and coverage
PATIENT’S NAME: Maria Smithfield
MEMBER ID: 44391783011
DOB: 02/25/1982
SERVICE: colonoscopy
CPT: 45378
DIAGNOSIS CODE: Z12.11
Why providers are overloading your call center
THE PROBLEM
They don’t want to log into another portal. You don’t want your team answering the same questions all day.
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Eligibility & coverage verification
Claim status & payment details
Prior authorization requirements
Coordination of benefits
Network participation
Document requests
Appeals & disputes
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Long hold times and IVR frustration
6+ minutes per call on average draining your resources
Increased call center staffing costs
Less time for member and employer supporDescription text goes here
Thousands of provider calls. One smart way to handle them
THE SOLUTION
From eligibility checks to claim status, our AI agents resolves high-frequency, low-complexity inquiries in real time. Providers ask a question by voice or chat— no logins, no phone trees. Our agent gives clear, compliant answers based on your data, plan documents and systems. Every provider call you deflect saves $1—and with tens of thousands each month, that adds up fast.
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“Is this patient eligible on 6/1?”
“What’s the status of claim 345678?”
“Do I need prior auth for CPT 99214?”
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Real-time, natural-language answers, pulled directly from your data
24/7 access via phone or web – no waiting
Escalation to live reps only when needed
See us in action!
Book a quick demo to see how our virtual agents can reduce your workload and call center costs—without adding complexity.
