WHO WE WORK WITH

We partner with the people driving healthcare forward

Empara supports the people behind modern healthcare benefits—from third-party administrators and employers to benefit consultants, PEOs, and captives. If you’re navigating rising costs, outdated tech, and growing complexity, we help you move forward with automation, clarity and control.

Who We Work With

  • Empara helps TPAs streamline what sits between their claims system and their members—like group onboarding, claims status updates, and member engagement—while delivering modern tools that make it easy to self-serve. Our AI-powered platform replaces disconnected systems and automates routine tasks through Voice AI Agents and Virtual Teams that manage high-volume inquiries—so your team can stay focused on higher-value work. The result: lower call volume, faster resolutions, scalable support without added headcount—and more value delivered to your clients.

    • Reduce call-center burden

    • Lower OpEx

    • Realize enterprise-grade stickiness

    • Stay ahead of compliance

  • Deliver a modern digital benefits experience for employees—without overwhelming your HR team. Empara helps employers simplify benefits communication, improve utilization of cost-saving programs, and reduce administrative complexity with one centralized, intelligent platform. Our solution guides employees when they need it most and empowers them to self-serve routine tasks, reducing reliance on internal teams and improving satisfaction.

  • Stand out with a modern benefits platform that helps you package and deliver customized solutions across diverse client groups. Empara enables brokers and consultants to bundle high-impact programs and bring them to life in a branded, consumer-grade application that resonates with today’s workforce. Simplify service, enhance plan value, and strengthen your position as a strategic advisor.

  • Reduce healthcare costs across the pool with risk-aligned benefit management tools that guide members to the right care. Empara helps health captives lower claims costs, integrate high-impact programs, and improve overall plan performance.

  • Support a diverse client base with a scalable and configurable AI-enabled benefit delivery platform tailored for PEOs. Empara helps you streamline communication, simplify benefits access, and reduce manual workloads—while delivering a consistent, high-touch experience to every employer group.

  • Automate high-volume, routine interactions like ID card requests and prior authorization status updates. Empara helps PBMs improve member experience, streamline service delivery, and boost operational efficiency through intelligent, conversational AI.

Ready to see how Empara can power your business?

Platform Components

VIRTUAL TEAMS

Automate routine interactions

Empara AI agents are configured to meet your business needs – ready to handle the high-friction tasks that slow teams down. Start with one. Scale everywhere.

AI-ENABLED PARTNER CONSOLE

Make supporting your clients easy

With Empara’s Partner Console, you don’t have to choose between reducing costs and delivering great service. Give every team, from administrators to care navigators, the power of AI-driven support that works behind the scenes to streamline operations, cut overhead, and deliver a better experience for every member.

MEMBER APP

Unify the health experience

With Empara's easy-to-use interface—one app, one login—self-service becomes a true business advantage—lowering admin costs, improving member satisfaction, and helping you win and retain business.